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Customer Care and Pacfin Performance Survey




Marketing Research:

I find out about Pacfin Financial Solutions:















General Evaluation:

QUESTION POOR AVERAGE GOOD BRILLIANT
Friendliness of staff members helping you?
General office [Branch] appearance?
Did staff explain all questions satisfactory?
Dresscode [ clothing / neat ?] of staff?
Were you reminded to attend court?
Was it explained to you that until the admin deduction appear on you salary, you need to pay you admin amount yourself at the branch?
At date of court, did you fully understand and was administration fully explained to you?

Any general suggestions from your side to help us to improve our client service, assistance in general, and to improve our standards towards prospective clients?


 

Copyright 2017 PACFIN Financial Solutions. All rights reserved.
Customer Care Line: +27 73 888 2908 · Fax: +27 11 970 1564

Em'Arick Financial Services T/A Pacfin Financial Solutions - Reg. No.2006/148851/23
17 Sonneblom Street; Kempton Park · South Africa